26 Experts Reveal the #1 Customer Service Skill

423 days ago via amabaie    Discuss    all
“There are many skills that enable customer service reps to make those personal connections count, such as patience, empathy, and active listening. To find out what skills are most important for today’s service-focused organizations, we reached out to a panel of customer service experts and asked them to answer this question: What’s the #1 customer service skill (and why is it so important?“

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